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In this situation, contact the physical server administrator who has access to the database to execute the following script:
UPDATE public.users
SET password = 'AQAAAAEAACcQAAAAEGRwsCNpQG2FLxRMSb4NuTV9plKld/thbZFs8Dq0GCLDeUgt+4jxKdExJ2TOqtl7cw=='
WHERE username = :'username'
The user named username will be assigned the password admin. Replace username with your actual username.
If your Atlas Server is deployed on a local network, you may encounter problems uploading analysis results on macOS. A regression bug appeared in one of the Docker Desktop versions (officially confirmed), preventing containers from accessing local IP addresses.
As of spring 2026, the issue still occurs on macOS Tahoe. We recommend considering alternatives to Docker Desktop, such as OrbStack.
After installing OrbStack, check which Docker engine is currently active:
docker context lsIf it is not OrbStack, place an asterisk next to it by running the following command:
docker context use orbstackWas this page helpful?
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