In this situation, contact the physical server administrator who has access to the database to execute the following script:
UPDATE public.users
SET password = 'AQAAAAEAACcQAAAAEGRwsCNpQG2FLxRMSb4NuTV9plKld/thbZFs8Dq0GCLDeUgt+4jxKdExJ2TOqtl7cw=='
WHERE username = :'username'
The user named username will be assigned the password admin. Replace username with your actual username.
Was this page helpful?
Your message has been sent. We will email you at
If you do not see the email in your inbox, please check if it is filtered to one of the following folders: